- Check Your Current Subscription Tier: Verify your current subscription tier in the Bitcoin Keeper app to ensure that you haven’t already reached the highest available plan.
- Inspect Your Payment Information: Go to the payment settings and ensure your payment method is valid and has sufficient funds for the upgrade.
- Review Plan Details: Check the specific requirements and restrictions for the plan you want to upgrade to. Some plans may have eligibility criteria that you need to meet.
- Update the App: If available, update the Bitcoin Keeper app to the latest version to ensure all features are working correctly.
- Try Again Later: If you still encounter problems, it might be a temporary technical issue. Wait for a while and then attempt the upgrade again.
- Contact Customer Support: If the problem persists after following these steps, reach out to Keeper’s customer support for assistance. They will be able to identify and resolve the specific issue you are facing.
By following this step-by-step guide, you should be able to identify and address the issue preventing you from upgrading to a higher subscription plan in the Bitcoin Keeper app.